Talk to an Expedition Specialist

The Video Chronicle you have purchased is located on the USB Card as an HD video file (MP4), a universal file type that can be read by the following devices: 

COMPUTER: APPLE & PC

• Flip out the corner of your USB Video Chronicle Card and insert it into the USB slot of your computer
• Locate the file named "VIDCHRON"
• Click, drag and drop the VIDCHRON video file (.MP4) onto your desktop
• Once copied, double click the VIDCHRON video file (.MP4) to view

SMART TV & Smart DVD Player

• Flip out the corner of your USB Video Chronicle Card and insert it into the USB slot of your Smart TV or Smart DVD Player
• Navigate to the file named "VIDCHRON". Because each Smart TV & Smart DVD Player is different, please consult your TV/DVD manual for more information.

TROUBLESHOOTING

USB CARD DOES NOT SHOW UP ON MY COMPUTER / SMART TV / SMART DVD PLAYER

- Due to the ultra-thin USB chip, the USB Card may have been inserted incorrectly. Pull the USB Card out, flip it, and re-insert it.

VIDEO DOES NOT PLAY SMOOTHLY ON MY COMPUTER

- Have you dragged the video file onto your desktop before viewing?  Video may not play smoothly while reading from the USB Card.

For additional or replacement copies, please contact Lindblad Expeditions Media Studio with your Booking Number at: video@expeditions.com or call 1-800-783-6656 ext. 1527

DVD: How to access your video chronicle

The Video Chronicle DVD you have purchased is “region free,” meaning it can play on any DVD player worldwide: 

DVD PLAYER & TELEVISION

• Insert your Voyage DVD in a DVD player, connected to a television. 

APPLE COMPUTER

• To play on an Apple computer, open the DVD player application, go to “File” then “Open DVD Media.” Click to select the DVD disc icon (at left) then click “Choose.” 

PC COMPUTER

• To play on a PC, do not use Windows Media Player due to poor playback performance. Use VLC media player, or another downloadable player.

For additional or replacement copies, please contact Lindblad Expeditions Media Studio with your Booking Number at: video@expeditions.com or call 1-800-783-6656 ext. 1527