Committed to Our Guests' Peace of Mind

Plan Future Travel With The Assurance Of Flexibility

 

For many of us, the desire to continue to explore the world and experience its wonders remains strong, despite the need for caution amid the ongoing uncertainty.  Travel dreaming and planning can bridge the gap—filling our hours with pleasure and renewed optimism. We share the yearning for an unfettered future, and we also understand your need for peace of mind. If you’ve traveled with us before, you know we are guided by 10 Principles, the first of which is —“Ensure that everything we do adds value to the guest experience.”

 

To that end, we offer you the freedom to plan future travel in good faith, and find your good faith honored if future circumstances change your desire or ability to travel.

 

Our 100% Assured Policy

 

We are committed to easing concerns and creating flexible options for those interested in exploring with us.

 

For those who wish to cancel their 2020 or 2021 expedition, we are providing two options: Our standard cancellation policy is available, should that best suit your needs. Or, for more flexibility:

 

New or Existing Bookings for 2020 Departures: cancel your 2020 expedition at least 24 hours before departure and receive 100% future travel credit for expedition fare paid to be used on any future 2020 or 2021 expedition. Valid for both new and existing bookings of 2020 departures.

 

New Bookings for 2021 Departures: cancel your 2021 expedition at least 14 days before departure and receive 100% future travel credit for expedition fare paid to be used on any future 2021 or 2022 expedition. Valid for new bookings of 2021 departures booked between June 10, 2020 and September 12, 2020.​

 

Please call 800-EXPEDITION if you have any concerns or questions.

 

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